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Infrastructure Specialist

2 months ago

Manchester, United Kingdom The Huntsman Group Full time
Job Title: Infrastructure Analyst

We are seeking an experienced Infrastructure Analyst to join our IT team based in Liverpool or Manchester. The successful candidate will be responsible for delivering technical projects, managing and maintaining our infrastructure, applications, and SQL (managed by a dedicated SQL function).

The ideal candidate will have a strong understanding of VMware management and maintenance, Microsoft Server technologies, and associated services. They will also have a good level of networking knowledge from a troubleshooting and routing perspective, as well as an understanding of Disaster Recovery and High Availability technologies.

The Infrastructure Team is a dynamic team of IT professionals based across Liverpool and Manchester and Singapore. We pride ourselves on delivering high-quality work and have a friendly and dynamic team culture. We encourage personal development and support agile working.

The successful candidate will work closely with the Service Delivery Manager Infrastructure to develop and maintain the Operational Infrastructure / IT Systems offer across our UK and International Offices. They will also support and contribute to the organisation's corporate goals and business objectives.

The key responsibilities of the role include:

  • Working closely with the Service Delivery Manager Infrastructure to develop and maintain the Operational Infrastructure / IT Systems offer across our UK and International Offices.
  • Supporting and contributing to the organisation's corporate goals and business objectives.
  • Acting as a point of escalation to Service Desk Analysts and supporting them in identifying, troubleshooting, and resolving complex issues.
  • Embracing change defined by the IT Project Roadmap.
  • Supporting the IT departmental policies for the organisation, which includes all service delivery matters, technological matters, hardware and software procurement, and IT services sourcing.
  • Working in a collaborative way with all IT teams to support the implementation of the IT vision and strategy.
  • Proactively contributing to knowledge transfer to the IT Service Desk to move repetitive and well-documented tasks to this team.
  • Creating and maintaining systems configuration documentation, including creating and maintaining test plans and recovery methods of all systems.
  • Keeping up-to-date on infrastructure and security trends, developments, and the associated opportunities and contributing to the development of plans to exploit those trends to improve the IT service delivery to the firm.

The successful candidate will have a strong understanding of technical workloads and an analytical focus on troubleshooting, time, and task management. They will also have a good understanding of telephony and phone systems, including SIP trunking and routing.

We are an equal opportunities employer and welcome applications from all suitably qualified individuals regardless of background. We are committed to providing fairness and equal opportunity for all, regardless of age, gender, gender identity, ethnic origin, disability, sexual orientation, marital or transgender status, nationality, religion, or belief.

Please forward a full CV along with availability to interview/start and salary expectations for initial feedback and a confidential chat. It is essential that your CV has a Mobile number and full Postcode so that our systems can match you to live jobs.