Shift Leader
3 weeks ago
About the Role
We are seeking a highly motivated and organized Shift Leader to join our team at ENGINEERINGUK. As a Shift Leader, you will be responsible for overseeing the daily operations of our store, ensuring that customers receive excellent service, and that our team members are supported and empowered to deliver their best work.
Key Responsibilities
- Coordinate the store team to deliver an easy and fuss-free shopping experience for customers
- Support colleagues in achieving daily priorities and ensure they take regular breaks
- Open and close the store, and complete duty cover, ensuring all decisions made are right for everyone's safety
- Be the go-to person for colleagues in the absence of a manager for day-to-day queries
- Maintain a clean, tidy, and well-presented store
- Support managers in coordinating seasonal, community, and charity events
- Contribute to a great team atmosphere, inclusive of everyone
- Provide excellent customer service, listening to customers and putting them first in everything you do
- Keep the team well-informed and up to speed on any communications, changes, or updates
- Stay knowledgeable about store performance and look for ways to improve and simplify operations
- Coordinate store improvements and remove any obstacles that might be getting in the way of great service
- Follow health and safety routines and procedures, and ensure colleagues do the same
- Recognize and celebrate colleagues within the team who are providing great service
What We Offer
We offer a range of benefits to our colleagues, including:
- 20 days' holiday plus a personal day, rising to 22 days after 12 months
- Flexible working from day one
- 10% off and 15% at pay day weekends with our Colleague Clubcard
- Access to free wellbeing services and a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life's moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds
About Us
At ENGINEERINGUK, our vision is to become every customer's favourite way to shop, whether they are at home or on the move. Our core purpose is 'Serving our customers, communities, and planet a little better every day'. We are committed to acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.
We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.
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