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Shift Manager

2 months ago


SouthendonSea, Southend-on-Sea, United Kingdom Wingstop Full time
About Wingstop

Wingstop is a fast-growing restaurant brand known for its high-quality chicken wings and customer-centric service.

Job Summary

We are seeking a skilled Shift Manager to join our team. As a Shift Manager, you will be responsible for leading a team of restaurant staff to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities
  • Lead by Example: Demonstrate a strong work ethic and lead your team to achieve high standards of customer service and food quality.
  • Team Development: Provide coaching, training, and feedback to team members to help them grow and develop in their roles.
  • Shift Operations: Oversee the day-to-day operations of the restaurant during your shift, ensuring that all tasks are completed efficiently and effectively.
  • Customer Focus: Foster a customer-centric culture by ensuring that all customers receive exceptional service and that their needs are met.
  • Quality Control: Monitor and maintain high standards of food quality, cleanliness, and safety in the restaurant.
Requirements
  • Experience: 6-12 months of supervisory or management experience in a fast-paced restaurant environment.
  • Leadership Skills: Proven ability to lead and motivate a team to achieve high standards of performance.
  • Customer Service: Excellent customer service skills and a passion for delivering exceptional customer experiences.
  • Communication: Strong communication and interpersonal skills, with the ability to work effectively with team members, customers, and management.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Comprehensive benefits package, including health insurance, paid time off, and retirement savings plan.
  • Training and Development: Ongoing training and development opportunities to help you grow and succeed in your role.
Why Join Wingstop?

At Wingstop, we are passionate about serving high-quality food and delivering exceptional customer experiences. We are committed to creating a positive and inclusive work environment that supports the growth and development of our team members. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.