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Associate, Technology Implementation Specialist

2 months ago

Watford, Hertfordshire, United Kingdom Hilton Worldwide, Inc. Full time
Job Description

Job Title: Associate, Technology Implementation

Job Summary:

Hilton Worldwide, Inc. is seeking a highly skilled Associate, Technology Implementation to join our team. As a key member of our Global Technology team, you will be responsible for executing the implementation process of Property Engagement Platform (PEP) to Hilton hotels globally.

Key Responsibilities:

  • Liaise with hotel management teams to coordinate remote and onsite activities, schedules, and trainings.
  • Communicate with Implementation team members to schedule shifts and task assignments.
  • Provide wrap-up and handover documents as per the project plan and task list.
  • Assist in special projects, interfacing, and ad hoc property support assigned by the Manager.
  • Attend internal department and training calls.

Requirements:

  • Effective communication skills, both verbally and in writing.
  • Project management skills, including ability to manage details through to completion and ensure deadlines are met.
  • Experience in technology implementation processes and standards.
  • A good understanding of property management systems and interfaces.
  • Experience leading a team of Associates during a technology deployment.
  • Demonstrable professional work experience in Technology related field.
  • Hotel experience using Property, Sales or Revenue Systems daily.

Preferred Qualifications:

  • Bachelor's degree.
  • Significant professional work experience in Technology related field.
  • Experience in troubleshooting local hotel interfaces or systems.
  • Bilingual.

About Hilton Worldwide, Inc.

Hilton Worldwide, Inc. is a leading global hospitality company with a diverse portfolio of world-class brands. We are dedicated to filling the earth with the light and warmth of hospitality, welcoming over 3 billion guests in our more than 100-year history. We are proud to have an award-winning workplace culture and are consistently named among one of the World's Best Workplaces.

Equal Opportunity Employer:

Hilton Worldwide, Inc. is an equal opportunity employer and values diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment.