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Store Manager

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Castore Full time
About the Role

We are seeking an experienced Store Manager to join our team at Castore. As a Store Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities
  • Customer Experience
    • Ensure the floor team are set up operationally to deliver the best customer experience, maximizing sales and customer satisfaction.
    • Develop and implement strategies to improve customer engagement and loyalty.
  • Team Management
    • Lead and motivate a team of retail professionals to achieve sales targets and deliver exceptional customer service.
    • Provide coaching and development opportunities to help team members grow and succeed.
  • Operational Excellence
    • Ensure all store operations are running smoothly, including cash handling, delivery processes, and administrative tasks.
    • Maintain accurate records and reports, ensuring compliance with company policies and procedures.
  • Commercial Acumen
    • Work closely with the commercial team to develop and implement sales strategies, driving revenue growth and profitability.
    • Monitor and analyze sales data, identifying trends and opportunities to improve performance.
Requirements
  • Proven experience in a retail management role, with a strong track record of delivering sales growth and customer satisfaction.
  • Excellent leadership and communication skills, with the ability to motivate and develop a team.
  • Strong commercial acumen, with the ability to analyze data and make informed decisions.
  • Ability to work in a fast-paced environment, with a strong focus on customer experience and sales growth.
What We Offer
  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and growing brand, with a strong focus on innovation and customer experience.
  • A chance to develop your career in a fast-paced and exciting industry.