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Retail Store Director
2 months ago
Mint Velvet is seeking a highly skilled and experienced Store Manager to lead our retail team and drive business success. As a Store Manager at Mint Velvet, you will be responsible for leading and motivating your team to achieve a range of brand-driven KPIs and key objectives.
Key Responsibilities- Brand Ambassador: Know and share the Mint Velvet brand story, understand how it shapes the here and now and influences the future of retail.
- Market Expertise: Demonstrate outstanding understanding of Mint Velvet's market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store.
- Team Leadership: Recruit a dynamic, passionate and committed store team who reflect the brand profile and foster a high-performing and efficient culture.
- Culture Development: Develop an inspiring and listening culture within your store, empowering your team to feed back ideas and opinions to help improve the brand and secure future success.
- Personal Development: Be proactive in driving your own personal development and continually improving your performance.
- Customer Experience: Create a sanctuary of style and service that enhances the customer journey and overall experience in-store.
- Operational Excellence: Follow and adhere to all policies and procedures and run a sound and robust operation.
- Business Results: Achieve remarkable results across sales, costs, stock loss and payroll.
- Retail Innovation: Understand the ever-changing retail landscape and use available data to drive an omnichannel approach.
- Proven experience in all areas of the Store Manager role - having managed a small team, excelling in people management, and able to consistently deliver great service to our loyal Mint Velvet customers.
- A competitive salary and great career prospects in a fast-paced and growing business.
- 33 days holiday (including bank holidays).
- A discretionary quarterly bonus scheme.
- A generous staff discount and clothing allowance.
