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Front of House Assistant

2 months ago

Bury St, Suffolk, United Kingdom McDonald's Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Assistant at McDonald's. As a key member of our restaurant team, you will be responsible for delivering exceptional customer service and ensuring a warm and welcoming atmosphere for our customers.

Key Responsibilities

  • Deal with customers in a friendly and professional manner, responding to their needs and resolving any issues promptly
  • Work collaboratively with the restaurant team to maintain high standards of cleanliness and organization in the customer areas
  • Assist with special events and promotions, ensuring a seamless and enjoyable experience for our customers
  • Communicate effectively with customers, colleagues, and management to ensure a smooth and efficient service
  • Contribute to maintaining a safe and respectful work environment, adhering to our company values and policies

What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:

  • Holiday pay and Service Awards
  • Meal allowance and employee discounts from top high street and online brands
  • A supportive and inclusive work environment, with opportunities for growth and development

Requirements

To be successful in this role, you will need to possess:

  • Excellent communication and interpersonal skills
  • A friendly and approachable demeanor, with a genuine smile and ability to connect with customers
  • Ability to work effectively in a fast-paced environment, maintaining high energy levels and productivity
  • Basic knowledge of customer service principles and practices