Night Auditor

7 days ago


South West London, United Kingdom Pestana Chelsea Bridge Hotel Full time

We are seeking a detail-oriented and versatile Night Auditor to support our Front Office operations during night time. As a key member of our team, you will be responsible for ensuring accurate financial records and reports are maintained during the overnight shift.

The Night Auditor will perform essential audit tasks, handle guest inquiries, assist with check-ins and check-outs, and ensure the security and smooth operations of the hotel during the night hours.

Key Responsibilities:

  • Perform daily audits of hotel revenues and ensure all transactions are balanced across all systems.
  • Identify and correct any financial discrepancies before the start of the next business day.
  • Monitor hotel premises and report any suspicious activity or safety hazards.
  • Provide exceptional customer service and respond to guest inquiries in a professional and friendly manner.
  • Assist with check-ins and check-outs, ensuring a seamless guest experience.

Requirements:

  • Hotel or leisure-related experience in a similar role.
  • Excellent language and communication skills in English.
  • Responsibility, reliability, and ability to handle stressful peak periods.
  • Flexibility, hands-on approach, and positive attitude.
  • Problem-solving skills and ability to take on challenges.
  • Knowledge of Opera PMS is a plus.

What We Offer:

  • Full-time contract with Pestana Chelsea Bridge Hotel.
  • Commission on upsells.
  • Pension scheme.
  • 20 days of holidays.
  • Meals while on duty.
  • Uniform.
  • Staff rates across Pestana Hotels Group and F&B discounts.
  • Training and development opportunities.
  • Recommend a friend scheme.

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