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Field Service Technician

2 months ago

Blandford Forum, United Kingdom NCP NETWORK LTD Full time
Job Title: Field Service Engineer

We are seeking a skilled Field Service Engineer to join our team at NCP NETWORK LTD. As a Field Service Engineer, you will be responsible for servicing, repairing, and maintaining our clients' plant equipment to the highest standards.

Key Responsibilities:
  • Service and repair plant equipment to the manufacturer's specifications, ensuring machine reliability and safety.
  • Diagnose and rectify electrical, hydraulic, powertrain, and other faults prior to initiating and completing a repair.
  • Operate our 'Service Master' diagnostic software via a laptop computer, with training provided.
  • Complete detailed reports of work completed, including supporting photographs and allocated times, via our in-house Service Manager personal tablet system.
  • Conduct risk assessments in line with our company health and safety policy and ensure safe working practices are in place at all times.
  • Accurately order parts with the parts department.
  • Work closely with the service department and management team.
Requirements:
  • Relevant experience and qualifications, such as City and Guild or NVQ Level 3 qualifications.
  • Experience in construction plant, diesel engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment.
  • Good IT skills.
  • Experience and knowledge of a variety of machinery, ideally in the construction or agricultural industry.
  • Ability to interact with customers and develop/build a relationship that delivers a positively satisfying experience.
  • Ability to deliver appropriate communication both internally and externally to allow planning and continued work to be effectively completed.
  • Ability to set timescales to own tasks to enable completion of duties and to ensure all tasks are carried out with a level of urgency and within a timely manner, whilst not compromising safety.
  • Presentation - Present a professional image at all times.
Salary and Benefits:

The salary for this role is £15p/h to £18p/h (40 hour work week). Overtime is paid at time 1⁄2 for the first 4 hours in the day and x2 and hour after. Overtime resets every day. There is unlimited overtime if the work is available.

If you are a skilled and experienced Field Service Engineer looking for a new challenge, please respond with an up-to-date CV.