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Supervisor - Team Leader

2 months ago


Milton Keynes, United Kingdom Bill's Restaurants Full time
About the Role

We are seeking a highly motivated and experienced Supervisor to join our team at Bill's Restaurants. As a Supervisor, you will play a key role in ensuring that our customers receive exceptional service and that our team members are supported and empowered to deliver their best.

Key Responsibilities
  • Lead by Example: Demonstrate a positive and professional attitude, setting the tone for your team and ensuring that our high standards are maintained.
  • Team Management: Supervise and support a team of servers, bartenders, and hosts/hostesses, providing guidance and coaching to help them develop their skills and confidence.
  • Customer Service: Ensure that our customers receive a warm and welcoming experience, responding promptly to their needs and resolving any issues that may arise.
  • Inventory Management: Oversee the management of inventory, including ordering and stocking of supplies, to ensure that our restaurants are well-stocked and that we minimize waste.
  • Training and Development: Participate in the training and development of new team members, helping them to learn our systems and procedures and to develop their skills and knowledge.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including access to mental health counseling, legal and financial advice, and a cycle to work scheme.
  • Opportunities for Advancement: Opportunities for career advancement and professional development, including training and education programs.
  • Collaborative Team Environment: A collaborative and supportive team environment, with a focus on teamwork and mutual respect.
  • Recognition and Rewards: Recognition and rewards for outstanding performance, including bonuses and promotions.
Requirements
  • Previous Supervisory Experience: Previous supervisory experience in a fast-paced restaurant environment.
  • Excellent Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, team members, and management.
  • Strong Leadership Skills: Strong leadership skills, with the ability to motivate and inspire a team.
  • Attention to Detail: Attention to detail and organizational skills, with the ability to manage multiple tasks and priorities.
Language

The language of this job posting is en-US.