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Front of House Team Member

2 months ago

Castleford, Wakefield, United Kingdom whitbread Full time

Job Summary:

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Premier Inn in Castleford. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a warm and welcoming experience.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and ensuring their stay is comfortable and enjoyable.
  • Work collaboratively with the housekeeping team to ensure rooms are prepared to a high standard.
  • Prepare and serve food and beverages to guests, maintaining high standards of presentation and quality.
  • Manage cash and card transactions accurately and efficiently.
  • Contribute to a positive and inclusive team environment, supporting colleagues and promoting a culture of excellence.

What We Offer:

  • A competitive hourly rate.
  • Opportunities for career development and progression within our business.
  • A comprehensive training program to support your growth and success.
  • A range of benefits, including a pension scheme and save-as-you-earn scheme.
  • Discounts on Premier Inn rooms and meals in all Whitbread restaurants.

About Us:

Whitbread is a leading hospitality business, committed to delivering exceptional customer experiences and creating a positive impact on our communities. We believe in the importance of diversity and inclusion, and we welcome applications from candidates from all backgrounds.