Night Receptionist

14 hours ago

Norwich, Norfolk, United Kingdom Dunston Hall Hotel, Spa & Golf Resort Full time

Unlock Your Potential as a Night Receptionist

We are seeking a highly motivated and customer-focused individual to join our team as a Night Receptionist at Dunston Hall Hotel, Spa & Golf Resort. As a Night Receptionist, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay is memorable.

Key Responsibilities:

  • Manage the reception desk during the night shift, greeting guests and handling check-ins and check-outs
  • Respond to guest inquiries and resolve any issues in a friendly and professional manner
  • Work collaboratively with the hotel team to ensure seamless guest service
  • Maintain a high level of knowledge about the hotel's facilities and services

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Discounts on hotel stays and services

Requirements:

  • Ability to work independently with minimal supervision
  • Excellent communication and interpersonal skills
  • Ability to work a varied shift pattern, including nights and weekends
  • Previous experience in a customer-facing role is desirable

Why Join Us?

Dunston Hall Hotel, Spa & Golf Resort is a 4-star hotel located in Norwich, offering a range of amenities and services. We are proud to be a Disability Confident employer and are committed to diversity, inclusion, and equal opportunities for all. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.

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