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Senior IT Operations Manager

2 months ago

Edinburgh, Edinburgh, United Kingdom RedRock Resourcing Full time

Senior IT Operations Manager - RedRock Resourcing

Key Responsibilities:

  • Lead a global/enterprise-level NOC/IT operations function, driving innovation and efficiency.
  • Develop and implement strategies across infrastructure and applications, ensuring seamless delivery.
  • Oversee the development and mentoring of Analysts, Snr Analysts, Team Leaders, and Technical Trainers within the NOC/operations function.
  • Drive the adoption of automation/Site Reliability Engineering practices, enhancing the NOC/operations function.
  • Implement innovative monitoring and automation solutions, fostering a culture of continuous improvement and learning.
  • Oversee 24/7 monitoring of infrastructure / applications, ensuring optimal performance and establishing key metrics (KPIs and SLOs).
  • Communicate effectively with senior management and other departments, ensuring alignment and collaboration.
  • Identify areas for improvement/automation, driving change to deliver a cutting-edge NOC/operations function.

About the Role:

RedRock Resourcing is seeking a Senior IT Operations Manager to join our team. As a key member of our operations function, you will be responsible for leading a global/enterprise-level NOC/IT operations function, driving innovation and efficiency.

Requirements:

  • Proven experience in leading a global/enterprise-level NOC/IT operations function.
  • Strong understanding of infrastructure and applications, with experience in developing and implementing strategies.
  • Excellent leadership and mentoring skills, with the ability to develop and grow a team.
  • Ability to drive change and implement innovative solutions, fostering a culture of continuous improvement and learning.
  • Strong communication and collaboration skills, with the ability to work effectively with senior management and other departments.

What We Offer:

RedRock Resourcing offers a competitive salary and benefits package, as well as opportunities for professional growth and development.