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Food and Beverage Team Leader

1 month ago


Broadway, Worcestershire, United Kingdom National Trust Full time

About the Role

We are seeking a skilled and enthusiastic Food and Beverage Team Leader to join our team at the National Trust. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring that our cafes operate smoothly and efficiently.

Key Responsibilities

  • Lead and support a team of hospitality staff to deliver excellent customer service and maintain high standards of food and beverage quality.
  • Develop and implement effective operational procedures to ensure efficient service delivery and minimize waste.
  • Collaborate with the kitchen team to ensure seamless food preparation and presentation.
  • Supervise the induction and training of new staff members to ensure they are equipped to provide excellent customer service.
  • Monitor and maintain health and safety standards, ensuring a safe working environment for all staff and customers.

Requirements

  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Proven experience in a hospitality or food service environment, with a focus on customer service and team leadership.
  • Ability to work flexibly, including weekends and holidays, to meet the needs of the business.
  • Basic knowledge of food safety and hygiene practices.

What We Offer

  • A competitive salary and benefits package, including a pension scheme and free entry to National Trust places.
  • Opportunities for professional development and training to enhance your skills and career prospects.
  • A supportive and inclusive work environment, with a focus on employee well-being and work-life balance.

How to Apply

If you are a motivated and customer-focused individual with a passion for hospitality, we encourage you to apply for this exciting opportunity. Please submit your application, including your CV and a cover letter, to [insert contact information].