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Information Officer

2 months ago


Huddersfield, Kirklees, United Kingdom Reed Full time
Job Title: Chief Information Officer

We are seeking a dedicated and experienced Chief Information Officer to join our team at Reed. As a key member of our organization, you will be responsible for providing a welcoming reception and information service to our clients and stakeholders.

Key Responsibilities:
  • Assess enquiries and deliver assistance to service users, carers, and the public.
  • Identify social care needs and respond with quality services to promote well-being and safety within the community.
  • Maintain effective customer records and ensure high-risk information is communicated appropriately.
  • Develop positive relationships with community/voluntary organisations and other services.
Requirements:
  • Substantial experience in customer service, both face-to-face and over the phone.
  • Literacy and numeracy skills for form completion, report writing, and information collation.
  • Knowledge of services provided by local authorities, health authorities, and voluntary organisations.
  • Problem analysis and solution proposal skills.
  • Proficiency in Microsoft Office and other software packages.
  • Willingness to undertake further training and development.
What We Offer:
  • Competitive daily rate.
  • Opportunity to contribute to the community and make a difference.
  • Professional development and training opportunities.