Merchant Branch Manager

2 weeks ago


Essex, United Kingdom HSS Hire Ireland Full time
About the Role

We're seeking a highly skilled and experienced Merchant Branch Manager to join our team at HSS Hire Ireland. As a key member of our sales team, you will be responsible for building strong relationships with customers and providing expert assistance with their hire needs.

Key Responsibilities
  • Customer Relationship Building: Develop and maintain strong relationships with customers to secure repeat business and long-term loyalty.
  • Hire Solutions Expertise: Provide expert assistance to customers with their hire needs, identifying opportunities to upsell and cross-sell products and services.
  • Trade Sales Growth: Promote the branch to increase trade sales growth and meet and exceed sales targets with a customer-focused approach.
  • Area Management: Independently manage the HSS dedicated area within our partnering builder's merchant, ensuring seamless operations and excellent customer service.
Requirements
  • Experience: Proven experience in construction products/equipment and a similar managerial/supervisor position in a builder's merchant or related business.
  • Commercial Acumen: Strong commercial awareness and ability to consistently meet and exceed performance targets.
  • Customer Focus: Dedication to delivering exceptional customer service and a customer-focused approach.
  • Adaptability: Highly adaptable, self-motivated, and resourceful with excellent organisational abilities.
What We Offer

As a Merchant Branch Manager at HSS Hire Ireland, you will enjoy a competitive salary and benefits package, including a 28-day holiday entitlement, additional holiday buy scheme, and access to exclusive discounts on equipment rentals, car lease, and retail purchases.

We celebrate diversity and inclusivity and welcome applications from candidates who are passionate about delivering exceptional customer service and driving sales growth in a fast-paced construction industry environment.



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