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Operational Flow Consultant
3 months ago
Position Overview
At Midlands and Lancashire Commissioning Support Unit, we prioritize a dynamic and adaptable working environment that meets the needs of our employees, teams, and services. This role involves a combination of in-office and remote work as per the established schedule.
Job Title: Operational Flow Consultant
Work Schedule: 4 shifts per week, operating 7 days a week between 07:00 and 22:00.
Key Responsibilities
The successful candidate will be an integral part of the Regional Capacity Management Team (RCMT) and will be expected to:
- Facilitate the creation of a dedicated communication framework with partner organizations involved in the project, including Integrated Care Boards (ICBs), Acute Trusts, Ambulance Services, Local Authorities, and NHS England, while establishing a new communication network for project stakeholders.
- Proactively identify trends in service demand and initiate appropriate actions in accordance with local escalation protocols.
- Make complex operational decisions to assist all partners in managing demand and capacity, utilizing various information sources while adhering to governance procedures.
- Maintain and enhance open communication channels among all healthcare partners, providing daily advice and support to ensure a balanced flow of emergency services.
- Compile activity reports with detailed narratives following periods of increased demand, requiring proficiency in Microsoft Excel and Word.
- Advise healthcare partners on planning available capacity and anticipated demand, ensuring patient care remains unaffected, using established data metrics.
- Conduct ongoing assessments of emergency admission pressures across the regional healthcare system to support effective decision-making.
About Midlands and Lancashire Commissioning Support Unit
MLCSU is recognized as one of the leading commissioning support units in the UK, boasting high levels of staff and customer satisfaction. Our team of over 1,600 professionals across the Midlands and North West is dedicated to making a positive impact on our customers, patients, and communities.
We offer a comprehensive range of professional services to clinical commissioning groups, hospital trusts, local authorities, integrated care systems, and other public entities nationwide, guided by our core NHS values.
In return, we provide a nurturing environment for personal and professional growth, with opportunities to enhance your skills and advance your career in a stimulating and evolving setting.
Joining our diverse and innovative team comes with numerous benefits, including flexible working arrangements, a pension scheme, and a generous leave allowance.
With our training programs and support networks, you will be empowered to take a leading role in the future of healthcare, regardless of your specialization or interests. As a member of NHS staff, you will also enjoy various discounts.
MLCSU is committed to fostering the development of your unique skill set, encouraging a culture of continuous learning to enhance both individual and organizational growth.
