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Work Coordinator

2 months ago

Exeter, Devon, United Kingdom Liberty Group Full time
Work Coordinator Job Description

Liberty Group is seeking a highly skilled and organized Work Coordinator to join our team. As a Work Coordinator, you will play a crucial role in ensuring the smooth operation of our business, working closely with our team to prioritize and schedule tasks, manage contracts, and provide exceptional customer service.

Key Responsibilities:
  • Prioritize and schedule backfill and reinstatement tasks to ensure efficient use of resources
  • Reschedule jobs that fall out of program to minimize disruptions
  • Manage contract requirements for a range of jobs, ensuring compliance and timely completion
  • Handle customer inquiries and schedule works, providing accurate and timely information
  • Validate each job to ensure required information is available, ensuring seamless execution
  • Manage customer and client relationships, building trust and rapport
  • Ensure all regulatory information is updated and logged in real-time, with status updates on our internal system
  • Provide an efficient and flexible response to operational issues, maintaining service delivery and program works in line with contract requirements and engineer capabilities
Requirements:
  • Good level of education, with a focus on organizational and communication skills
  • Previous experience in call handling and scheduling, with a strong understanding of database systems
  • Excellent communication and interpersonal skills, with the ability to work independently and as part of a team
  • Strong analytical skills, with the ability to manage change and prioritize tasks effectively
What We Offer:
  • A competitive salary and benefits package, including a pension scheme and annual leave
  • Opportunities for professional development and growth, with a focus on up-skilling and competency
  • A diverse and inclusive work environment, with a commitment to equal opportunities and diversity
  • A range of benefits, including cycle to work scheme, Liberty Sense Awards, and YuLife

At Liberty Group, we value our employees and strive to create a positive and supportive work environment. If you are a motivated and organized individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.