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Customer Service Representative

2 months ago

London, Greater London, United Kingdom Spring Community Hub Full time

Job Overview

This role is a volunteer position where you will provide exceptional customer service and ensure a pleasant experience for our clients. As a representative of Spring Community Hub, you will be responsible for supporting our community outreach programs and contributing to the success of our organization.

Key Responsibilities:

  • Assist customers with their shopping needs and provide a high level of customer satisfaction
  • Process payments and maintain a secure and accurate point-of-sale system
  • Maintain a clean and organized store environment, including restocking shelves and receiving deliveries
  • Check in and out customers, ensuring accurate records and efficient transactions
  • Work collaboratively with colleagues to achieve sales and customer service goals
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements:

  • Availability to work a minimum of 3 hours per week, with flexibility to work additional hours as needed
  • Ability to work independently and as part of a team
  • Excellent communication and customer service skills
  • Basic math skills and accuracy with handling cash and credit transactions
  • Ability to lift up to 25 pounds and stand for long periods

Benefits:

  • Opportunity to gain valuable work experience and build a professional network
  • Contribution to the success of Spring Community Hub and its community outreach programs
  • Free transportation costs and lunch provided

Work Environment:

  • Spring Community Hub is an inclusive and diverse organization that values its employees and volunteers
  • Our store is a welcoming and supportive environment for customers and staff alike

Language: English (en-US)