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Lead Cyber Security Operations Manager

2 months ago


Sheffield, Sheffield, United Kingdom Graphicsunlimited Full time
Compensation up to £63,517, along with 28.97% employer pension contributions, hybrid work arrangements, flexible scheduling, and an excellent work-life balance.

Graphicsunlimited: Innovating with Purpose.

Graphicsunlimited is a leading organization dedicated to providing innovative solutions that enhance security and protect vital information. We are seeking a Lead Cyber Security Operations Manager with expertise in ServiceNow to join our team of digital professionals. You will play a crucial role in overseeing a live service for our Cyber Security teams as we embark on a transformative journey to enhance our operational capabilities.

We leverage cutting-edge technologies and innovative ideas to develop and maintain scalable, user-focused digital solutions that impact countless individuals.

The magnitude of our work is remarkable, and our mission is distinct. We invite you to be a part of this journey.

Responsibilities. Projects. Leadership.

As a Lead Cyber Security Operations Manager, you will enhance our Cyber Security Ecosystem by identifying, mitigating, and recovering from security threats across a vast IT landscape. Your role will involve safeguarding sensitive data and supporting our operational integrity.

This position is centered around ServiceNow-based Service Management, emphasizing the development and maturity of our security platforms through ITIL methodologies.

You will collaborate with Product, Risk, and Compliance teams, fostering effective relationships to align with our overarching security strategy.

Your ability to apply formal methodologies for risk management in a complex environment is essential. You will also engage with senior stakeholders to facilitate informed decision-making.

Join a vibrant ITSM community where you will receive support, coaching, mentoring, and formal training tailored to your needs.

We are a trusted team at Graphicsunlimited, and you will be empowered to utilize your expertise to address challenges and manage risks effectively.

Required Skills, Knowledge, and Experience:

  • Proven experience managing large IT Products and Services in operational environments.
  • In-depth knowledge of the ServiceNow platform and a solid grasp of security technologies and solutions, particularly with complex data.
  • Demonstrated experience leading complex process management within a Service Management Framework such as ITIL.
  • Extensive understanding of Digital Products and Services, particularly in identifying and delivering requirements for platform management processes.
  • Strong experience in building and nurturing effective relationships with diverse senior stakeholders.
  • Experience managing risk through established methodologies in a corporate environment.

Benefits. Compensation. Work Environment.

Join us in a collaborative digital workspace that promotes flexibility and innovation.

We provide all necessary tools and technology to support a hybrid work model, combining remote work with in-office collaboration.

In exchange for your expertise, we offer competitive salaries ranging from £52,512 to £63,517.

You will be eligible for a comprehensive civil service pension with employer contributions of 28.97%, valued at up to £18,400 annually.

Our generous leave package starts at 26 days, increasing to 31 over time, plus standard bank holidays, with options for additional time off through flexible leave.

We also offer a wide range of benefits designed to enhance your work-life balance, including:
  • Flexible working hours and arrangements
  • Hybrid working model: a mix of team collaboration and remote work
  • Family-friendly policies
  • Opportunities for volunteering and charitable contributions
  • Encouragement to bring your authentic self to work
  • Discounts and savings on various services and activities
  • Interest-free loans for transportation needs
  • Engagement in sports and social activities
  • Work in an award-winning culture and environment
  • Opportunities for professional development, coaching, mentoring, and career advancement.