Retail Operations Manager

3 weeks ago


Chichester, West Sussex, United Kingdom The Goodwood Estate Full time
Retail Operations Manager

At The Goodwood Estate, we're seeking a highly skilled Retail Operations Manager to join our team. As a key member of our retail team, you'll be responsible for driving sales growth, enhancing customer experiences, and optimizing retail operations across our onsite outlets and event pop-up stores.

Key Responsibilities:
  • Develop and implement strategies to maximize sales and customer engagement
  • Collaborate with the E-commerce Manager to grow our online presence and sales
  • Manage stock levels, forecasting, and inventory control to meet customer demand
  • Lead and support our Retail Team in achieving sales targets and incentives
  • Create and implement integrated retail strategies to ensure brand integrity and customer satisfaction
Requirements:
  • Commercially minded with experience in budget control and margin management
  • Proactive, structured, and highly organized with excellent communication skills
  • Passionate about delivering exceptional customer experiences
  • At least three years of retail management experience
  • Energy and enthusiasm for the role
  • Excellent visual merchandising skills and knowledge of retail systems
  • Full clean driving license and reliable transportation
What We Offer:
  • Access to a comprehensive well-being program
  • Event tickets to our major events
  • Access to Goodwood Health Club facilities
  • A health cash plan
  • Entry into the annual bonus scheme
  • Full training and development opportunities


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