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Job Summary:
Antony James Recruitment Ltd is seeking a highly skilled and experienced Head Waiter to join our client's team in Cornwall. As a key member of the hospitality team, you will be responsible for delivering exceptional customer service and ensuring the highest standards of service in the client's renowned restaurants.
Key Responsibilities:
- Support the Waiting team in delivering exceptional customer service and ensuring the highest standards of service in the client's restaurants.
- Work closely with the restaurant management team to maintain high standards of service, quality, and speed.
- Contribute to the development of a positive and dynamic team culture, promoting a learning attitude and a commitment to customer care and service.
- Assist with the training and development of junior staff members, ensuring they have the skills and knowledge required to deliver exceptional service.
- Monitor and maintain high standards of cleanliness, organization, and presentation in the restaurants.
Requirements:
- Proven experience as a Head Waiter or in a similar role in the hospitality sector.
- Excellent customer service skills, with a strong focus on delivering exceptional service and ensuring customer satisfaction.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
What We Offer:
Our client offers a competitive salary, ranging from £28,000 to £30,000 depending on experience, as well as a range of additional benefits.