Housing Services Manager Position

3 weeks ago


Durham, Durham, United Kingdom Sellick Partnership Full time
Housing Services Manager Job Description

We are seeking an experienced Housing Services Manager to join our team at Sellick Partnership. The successful candidate will be responsible for leading a team of Income Officers to maximize the collection and recovery of current and former rents, service charges, and other charges.

Key Responsibilities:
  • Develop and implement strategies to minimize arrears and maximize income through proactive means
  • Lead, coach, and develop a team of Income Officers to achieve high performing service delivery
  • Ensure the rent and service charge setting process is managed and maintained
  • Oversee and manage Former Tenant Arrears and recharges
  • Implement health and safety policies and procedures, carrying out suitable and sufficient risk assessments
  • Work with internal departments, partners, and stakeholders to improve service delivery and ensure tenants receive an excellent service
Requirements:
  • At least 2 years' experience in social housing with a comprehensive knowledge and understanding of Housing legislation
  • Exceptional leadership skills with a proven ability to manage and motivate staff, preferably in a housing management environment

If you have the skills and experience required for this role, please contact Shannon Netting in the Derby office at Sellick Partnership.



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