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Accommodation Office Team Leader

2 months ago

Haywards Heath, West Sussex, United Kingdom Card Factory Full time
Job Opportunity

Location: Haywards Heath

Contracted Hours Available: 10

We are passionate about delivering exceptional customer experiences and are now seeking a Team Leader to join our successful Card Factory family.

As a Team Leader, you will play a key role in driving commercial growth and developing a team culture that prioritizes customer satisfaction.

You will lead the store team in the absence of the Store Manager, ensuring great standards and exceptional service are delivered every day.

Key Responsibilities:

  1. Provide customer-centric leadership and drive excellence in service.
  2. Develop and demonstrate strong leadership skills.
  3. Take a forward-thinking approach to store operations.
  4. Review and analyze store performance data.
  5. Make informed commercial decisions.
  6. Collaborate with the team to achieve shared goals.

About Us:

Card Factory is a leading retailer of greeting cards, gifts, and other celebratory items. We are committed to delivering exceptional customer experiences and building strong relationships with our customers and team members.