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Executive Assistant to General Manager

3 months ago

West London, United Kingdom Hotel Cafe Royal Full time

Hotel Café Royal is renowned for its exceptional location on Regent Street, where the charm of Mayfair, the vibrancy of Soho, and the elegance of St. James converge. For over a century, this establishment has been a gathering place for influential figures, making it a historical and cultural landmark.

Position Overview:

We are looking for a highly efficient and proactive Personal Assistant to provide essential support to our General Manager at Hotel Café Royal. This role demands an individual who excels in a dynamic environment and can adeptly manage various tasks with professionalism and confidentiality.

Key Responsibilities:

  • Deliver comprehensive administrative and organizational assistance to the General Manager, including managing schedules, arranging meetings, and coordinating travel logistics.
  • Serve as the primary point of contact for the General Manager, handling communications and phone inquiries with discretion and efficiency.
  • Draft and refine correspondence, presentations, and other documentation for both internal and external stakeholders.
  • Maintain organized files and records to ensure confidentiality and optimal organization.
  • Assist in planning and executing corporate events, board meetings, and senior management gatherings.
  • Collaborate with other departments to facilitate smooth communication and prompt resolution of inquiries.
  • Manage sensitive information with the utmost integrity and confidentiality.
  • Occasionally travel with the General Manager to provide support during external meetings and events as necessary.

Qualifications:

  • Outstanding organizational and time-management capabilities.
  • Excellent communication and interpersonal skills.
  • Proficient in MS Office and other relevant administrative software.
  • Ability to handle confidential information with care.
  • Adaptable and flexible, with the capacity to work effectively under pressure.
  • Experience in the hospitality or luxury sector is advantageous.

What We Offer:

  • Competitive salary of up to £29,000, including service charge.
  • Access to significantly discounted accommodation rates across the Set Hotels.
  • Two complimentary overnight stays annually in major cities after one year of service.
  • Up to 50% discount for colleagues in all food and beverage outlets.
  • Monthly wellness sessions in our Akasha spa, including various health and fitness classes.
  • Regular social events, including seasonal parties and annual awards dinners.
  • Christmas celebrations with special events for colleagues and their families.
  • Automatic enrollment in the company’s life assurance scheme from the start of employment.
  • Generous discounts on retail and dining through the West End Club app.
  • Mental health support, including an Employee Assistance Programme and designated mental health champions.
  • A variety of external benefits, including gym discounts and complimentary eye tests.
  • Cycle to work scheme and season ticket loan options.
  • A comprehensive range of training and development programs to support career progression.
  • Standard benefits such as complimentary meals during shifts, uniform laundry, pension, and holiday entitlements.

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