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Education IT Field Engineer

2 months ago


Ruislip, Greater London, United Kingdom MFK Recruitment Full time

We are seeking an IT Support Field Engineer to join our reputable client in North-West London. The successful candidate will visit education sites in Barnet, Hillingdon, and Ealing, with the majority of travel in Hillingdon. The ideal candidate will have their own vehicle and excellent communication skills.

Job Summary

The IT Field Engineer will work alongside ICT coordinators, visiting a number of primary schools on a rota to carry out hardware/software installations, basic administration, health checks, fault troubleshooting, minor repairs, and maintenance of peripherals and network infrastructure.

Key Responsibilities
  • Knowledge of Active Directory and Group Policy
  • Troubleshooting network connectivity issues including wireless
  • Enthusiastic with strong customer-facing qualities
  • Ability to prioritise jobs and approach them in a logical manner
  • Ability to explain issues and solutions in plain English to non-technical users
  • Highly motivated using own initiative and common sense to tackle issues
  • Own transport required
  • CRB/DBS desirable but will be required (we will pay for DBS check on commencement of employment)
Technical Requirements
  • Windows Server 2012R2/2016/2019/2022
  • Windows 10, 11
  • Office 2013/2016/2019/365
Desirable Skills
  • Office/Microsoft 365
  • Google GSuite for Education
  • Apple School Manager
  • Managed switches - Cisco, HP