Field Service Technician

2 months ago

Braintree, Essex, United Kingdom Bennett and Game Recruitment LTD Full time
Field Service Engineer Position Overview

We are seeking a skilled Field Service Engineer to join our team at Bennett and Game Recruitment LTD. As a Field Service Engineer, you will be responsible for providing onsite customer support to our range of machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs and inspections.

Key Responsibilities:
  • Investigate, diagnose and resolve customer reports of technical problems with equipment
  • Service a wide variety of machines both on and off site
  • Ability to work independently to troubleshoot and solve problems
  • Complete job cards to a high standard promptly and within a given timeframe
  • Complete paperwork and timesheets in a timely manner
  • Request parts efficiently and effectively
  • Provide an excellent level of customer service
  • Develop and maintain good working relationships with internal and external customers
  • Supervise Apprentices, when required, to ensure that a high quality of work and safe working procedures is maintained
  • Ensure compliance with relevant procedures when repairing and inspecting equipment
  • Ensure work/personal equipment complies with all safety standards
  • Present a professional image at all times
  • Take responsibility for health and safety of self, colleagues and customers in line with the Company Health and Safety Policy
  • Ensure tools are safe and legal to use.
Requirements:
  • 3+ years in a similar role and industry
  • Investigate & diagnose technical problems, which involve climbing on top & underneath the heavy plant machinery.
  • Solid mechanical aptitude
  • Full Driving Licence
  • Ability to service a wide range of heavy tracked plant machines
Remuneration:

We offer a competitive salary of £17- £18 an hour depending on experience, plus a range of benefits including:

  • Working hours: 40 hours a week
  • Overtime available 1.5x
  • Holiday Package: 22 Days Holiday + 8 Bank Holidays
  • Company van, mobile, uniform and laptop
  • Death in Service: 3 x annual salary
  • Health Plan, Cycle to work Scheme, sick pay, free legal advice and employee incentives.
  • Pension 4% EE 5% ER

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