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Credit Controller

2 months ago


Cambridge, Cambridgeshire, United Kingdom Cambridge University Press & Assessment (CUPA) Full time
About the Role

We are seeking a highly skilled and experienced Credit Controller to join our team at Cambridge University Press & Assessment (CUPA). As a key member of our financial function, you will be responsible for managing the asset of debt for our business, within the global credit policy, by means of on-time collection and responsible credit assessment/decisions.

Key Responsibilities
  • Managing the asset of debt for CUPA, within the global credit policy, by means of on-time collection and responsible credit assessment/decisions.
  • Creating and maintaining monthly aged debtor/credit reports in line with monthly credit cycle and deadlines.
  • Chasing unpaid invoices and dealing with any external and internal queries and resolving on a timely basis.
  • Maintaining up-to-date notes against each customer record, detailing actions taken and to be taken.
  • Sending invoices and statements as requested by customers.
Requirements
  • Excellent communication skills, good levels of diplomacy, and an ability to inspire customer loyalty.
  • Strong Maths and English qualifications, with a confident telephone manner and understanding of customer needs.
  • A positive influence on the team and the wider business, with an attention to detail and willingness to learn.
  • Adaptability and ability to bring fresh ideas to our ways of working, engaging with a wide range of stakeholders to deliver desired outcomes.
About Us

CUPA is a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. We are committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together.

We believe better outcomes come through diversity of thought, background, and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.