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Field Care Supervisor
1 month ago
As a Field Care Supervisor at Cera Care, you will play a vital role in ensuring the delivery of high-quality care to our clients. Your primary responsibility will be to oversee the ongoing field supervision of domiciliary and continuing healthcare support workers, ensuring that patient or service user requirements are met while maintaining compliance with care and nursing standards.
Key Responsibilities:
- Ensure that clients receive the appropriate care package and prioritize continuity of care.
- Provide telephone support to clients and care staff, and where necessary, work as a "hands-on" carer in setting up packages in the initial few weeks.
- Assist the Branch Manager in auditing the standard of service delivery to clients.
- Support the Branch with Care Workers interviews & compliance.
- Assist with Risk Management training to all existing Care Workers.
- Complete Risk Assessments and care plans of all domiciliary packages as well as the Non Case Managed & Level 1 Continuing Healthcare packages.
Requirements:
- Ideally possess a minimum of NVQ Level 2 in Health and Social Care.
- Demonstrate commitment to working within a team and have a flexible approach to working hours and practices.
- This role will involve an element of on-call duties.
- Driver with access to a vehicle.