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Senior IT Support Specialist
2 months ago
Job Title: 3rd Line IT Technician
Job Type: Permanent
Company: Think IT Resources
Location: Remote (with occasional travel to customer sites)
About the Role:
We are seeking a highly skilled and experienced 3rd Line IT Technician to join our team. As a 3rd Line IT Technician, you will be responsible for providing advanced technical support to our clients, including project infrastructure implementation and BAU support.
Key Responsibilities:
- IT provisioning and support, including travel to customer sites
- Project infrastructure implementation
- Microsoft Azure, Exchange, and Server (hosted and on-premises) installation, upgrades, support, and maintenance
- Server, firewall, and network administration
- Office 365, SharePoint, and OneDrive implementation and support
- Investigation of internet issues and failures and installation of equipment
- 3rd party vendor management
- Creation and updating of site documentation and support requests
- Specify, build, and configure hardware and software as required
Requirements:
- Minimum of 3 years' experience with an IT MSP supporting business customers
- Substantial experience with Microsoft Office 365, Azure, and Intune is essential
- Server, networking, and firewall administration
- Virtualization (VMware and Hyper-V)
What We Offer:
This is an exciting role with ongoing training and career development opportunities. We offer a competitive salary of £45-50k per annum and a chance to work with a dynamic and growing company.
