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Front of House Team Member

2 months ago

Andover, Hampshire, United Kingdom Whitbread Full time

Job Title: Front of House Team Member

Job Type: Permanent

Hours: 24 hours per week over 3/4 days

Pay Rate: Up to £11.79 per hour

Location: West Portway Industrial Estate, Joule Rd, Andover SP10 3UX

About the Role:

We are seeking a Front of House Team Member to join our team at Andover Premier Inn. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests. Your warm and welcoming personality will make a great impression on our guests, and your passion for customer service will ensure that they have a memorable stay with us.

Key Responsibilities:

  • Provide exceptional customer service to our guests, ensuring that they have a memorable stay with us.
  • Work collaboratively with the housekeeping team to ensure that rooms are perfect for our guests.
  • Assist with food and beverage service, including making cocktails and serving meals.
  • Participate in training and development programs to enhance your skills and knowledge.
  • Contribute to a positive and supportive team environment.

What We Offer:

  • Competitive pay rate of up to £11.79 per hour.
  • A permanent contract with guaranteed hours.
  • Opportunities for career development and progression.
  • A comprehensive training program to enhance your skills and knowledge.
  • A supportive and collaborative team environment.

Requirements:

  • Previous experience in a customer-facing role is desirable but not essential.
  • Excellent communication and interpersonal skills.
  • A warm and welcoming personality.
  • Ability to work collaboratively as part of a team.
  • Flexibility to work a variety of shifts, including evenings and weekends.