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Accommodation Assistance Specialist
3 months ago
Position Overview
As a key member of the Homelessness Team, you will play a vital role in our mission to prevent homelessness within the community.
Core Responsibilities
Your primary responsibility will be to assist in identifying and securing housing solutions for clients facing homelessness, particularly within the private rental market.
Key Skills Required
Are you adept at supporting individuals in vulnerable situations to achieve their housing objectives? We seek a proactive and innovative individual who can provide essential support to clients in need of accommodation.
What We Offer
- Competitive Salary: £26,980 - £35,030 per annum
- Generous Leave: 24-27 days, with an additional week after five years of service
- Flexible Working Arrangements
- On-site Parking Availability
- Participation in the Local Government Pension Scheme
- Access to Employee Assistance Programme for legal, financial, and personal support
- Employee Discounts at various retailers
- Cycle to Work Scheme for significant savings on cycling equipment
Investigative Skills
Your role will involve gathering and documenting information regarding clients' housing situations, determining appropriate next steps to secure accommodation, and actively working to prevent homelessness.
Relationship Building
Do you excel in developing and nurturing professional relationships? We are looking for someone who can effectively collaborate with landlords and partner organizations to find housing solutions for our clients.
Customer Engagement
While prior experience in homelessness support is not mandatory, we value a positive and confident approach to assisting clients seeking help with their housing needs.
Managing Pressures
This role demands the ability to handle competing priorities and customer demands efficiently. You will be the first point of contact for many clients, making it essential to manage time effectively and deliver quick resolutions.
Commitment to Client Support
We are in search of an individual who demonstrates a genuine passion for assisting homeless clients, employing problem-solving skills to address their challenges and collaborating with partner agencies for optimal outcomes.
Work Environment
While hybrid working options are available, regular attendance at our office will be required.
