ICT Support Specialist
4 weeks ago
Technical Support Engineer
Location: Blackpool
Salary: £28,000 - £33,000 + Benefits
37 hours a week, 09:00-17:30 Monday to Thursday, 09:00-17:00 Friday.
Holidays: 25 days
Job Description:
Our company, Technical Resources Ltd, is a leading distributor of CCTV, IP, Access Control, and Intruder Detection solutions.
Headquartered in Bracknell, Berkshire, we operate throughout the UK at our distribution and service centres in Ashton and Blackpool.
Who we're looking for:
We are seeking a Technical Support Engineer to join our support team and provide in-depth customer support on a range of products and technologies. Support of CCTV, networking products, and access control will also feature as requirements of the role.
Key aspects of the role:
- Provide specific guidance on configuration and set-up of equipment, helping our customers to understand and adapt to new products quickly.
The role is office-based, with support provided to our customers over the phone and by email, with other tools allowing for remote support.
Excellent communication skillsAbility to learn new concepts easilyProven technical experienceExcellent computer skillsTechnical qualification desired
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