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Linen Attendant

2 months ago

Midlothian, United Kingdom The Caledonian Edinburgh Full time £23,480

Join a team that values your contributions:
Ensure you meet the necessary qualifications and experience for this position, and submit your CV below.

  • £250, with potential cash bonuses up to £1000 for referring a friend to join our team - T&Cs apply
  • Recognition for long service with cash bonuses and complimentary overnight stays after 2 years of service.

We reward your dedication with the following team benefits:

  • Complimentary meals during your shifts
  • Incentives for sales and recognition for initiatives
  • Discounted or complimentary access to leisure facilities specific to the hotel
  • Opportunities for discounted stays at our hotels or
  • Complimentary hotel stays as part of our rewards and recognition program
  • Personal development opportunities within our hotel group
  • Fully funded apprenticeship programs T&Cs apply
  • Annual holiday entitlements, including bank holidays
  • Option to purchase additional holiday entitlements
  • Pension enrollment

Are you the right fit for this role?

  • Eager to learn and grow
  • Positive demeanor that brings joy to our guests
  • Friendly and compassionate nature
  • Enjoys teamwork as well as independent tasks
  • Driven and diligent
  • Strong communication skills and excellent grooming standards
  • Availability to work mornings, evenings, and weekends
  • Committed to delivering outstanding customer experiences consistently
  • Do you possess the skills and experience for the Linen Attendant role? If so, we encourage you to consider this opportunity.

The Caledonian Edinburgh is seeking a Linen Attendant

We provide our employees with exceptional opportunities for growth and development within our hotel group, and we take pride in recognizing and rewarding our staff for their hard work and dedication.

Our hotel operates in prime locations, focusing on nurturing talent and making smart investments to enhance performance and growth.

Responsibilities of the Role:

  • As a Linen Attendant, you will oversee linen control, documenting any discrepancies
  • Adhere to daily work schedules
  • Ensure accurate counting of linen and report any variances on the daily control sheet
  • Maintain security of linen room keys and the linen room during your shift
  • Familiarize yourself with the weekly function sheet to ensure correct stock levels and fulfill requests from the C&B department
  • Ensure security protocols for linen service cupboards on guest floors are followed
  • Conduct security checks before leaving your shift to ensure all linen chutes and stock cupboards are secured
  • Provide courteous assistance to guests, demonstrating excellent customer care and social skills
  • Address guest feedback or escalate to senior management as necessary
  • Collaborate effectively with colleagues and management
  • Attend training sessions as required by the hotel and department
  • Comply with all health and safety regulations