Support Professional
3 days ago
We are seeking a dedicated and compassionate Support Worker to join our Oaklands and St Kilda Service in Ealing. As a Support Worker, you will play a vital role in supporting young people aged 18-25 who have experienced mental health-related hospital admissions to gain and develop skills for future independent living.
Our service provides a welcoming and supportive environment for young people across London, offering a flexible and individually tailored support package. You will work closely with a small team to manage a number of young people, helping them to identify, plan, and achieve their goals, develop meaningful relationships, and achieve greater independence.
Key Responsibilities- Building supportive, trusting relationships with young people and creating a positive atmosphere
- Working proactively with other team members to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, using innovative and engaging approaches to achieve Support Plan goals
- Co-producing ongoing assessment and management of risks in collaboration with young people, adopting a positive risk-taking attitude
- Providing support with daily living activities, including practical assistance to support young people in independent living, such as budgeting, cooking, and establishing a nighttime routine
- Supporting young people to maintain a healthy environment and, where appropriate, assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing referrals, completing assessments, and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organizations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving young people in the design, development, and delivery of the service
- Encouraging and enabling tenants to pay their rent and avoid personal debt
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times, including fire risk assessments and fire alarm checks
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Up to NVQ Level 2/3 or equivalent, or experience supporting young people or individuals experiencing mental health challenges
- Experience working in complex mental health environments
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. We deliver over 120 services, providing support to around 6,000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive.
We have a strong social purpose and live and work by our values: Excellence and innovation, Caring and Compassionate, Inclusive and Trusted, and One-Team. We are committed to safeguarding and promoting the welfare of children and adults at risk, and expect all employees, workers, and volunteers to share this commitment.
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