Murex Technical Consultant

2 months ago


London Area, United Kingdom Harrington Starr Full time

Job Summary

Harrington Starr is seeking a highly skilled Murex Technical Consultant to join our team. As a key member of our support team, you will be responsible for providing technical expertise and support for our clients' Murex systems.

Key Responsibilities

  • Technical Support: Provide high-quality technical support for Murex systems, including EOD chain support, weekend releases preparation and coordination, incident solving, and configuration management for development and integration environments.
  • Incident Management: Analyze and manage incidents, propose solutions, and identify underlying root causes for recurring problems.
  • Process Improvement: Promote and implement improvements on IT processes, monitor technical services activity, and propose improvements for performance.
  • Technical Releases: Manage technical releases and ensure smooth deployment of new features and updates.
  • Environment Management: Manage all Murex environments, excluding production environments, and ensure they are properly configured and maintained.
  • Knowledge Sharing: Share knowledge and coach newcomers, leverage expertise through a continuous training program, and write and update documentation covering technical aspects of Murex platforms.

Requirements

  • Strong technical expertise in Murex systems and related technologies.
  • Excellent problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong communication and interpersonal skills.
  • Ability to work collaboratively with cross-functional teams.


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