Customer Experience Manager
2 months ago
We are seeking a seasoned professional to lead our CRM efforts as a Senior CRM Executive. This role will be responsible for driving customer communications and marketing automation throughout the customer lifecycle, with a focus on email marketing.
About UsFunding Circle is a leading online lending platform that provides small businesses with access to affordable funding. Our mission is to revolutionize small business funding by leveraging data and technology to provide exceptional customer experiences.
Key Responsibilities- Develop and execute CRM strategies to support different stages of our products' lifecycle.
- Collaborate with stakeholders to define audience segmentation and contact strategies for campaigns.
- Analyze results, propose optimizations, and drive improvements in customer messaging.
- Take ownership of CRM processes for specific products.
- Proactively identify and address any risks or issues.
- Demonstrated growth mindset and problem-solving skills.
- Experience in email marketing and CRM campaigns.
- Understanding of data requirements for CRM campaigns.
- Ability to create engaging and relevant customer messaging.
- Interest in small business finance.
Funding Circle offers a comprehensive benefits package, including health and wealth benefits, learning opportunities, and lifestyle perks. Our enhanced parental leave policies reflect our commitment to diversity, equity, and inclusion.
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Customer Experience Manager
1 month ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line.About the Role:This role will...
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Customer Experience Manager
1 month ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line.About the Role:This role will...
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Customer Experience Manager
3 weeks ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line in London.About the Role:This...
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Customer Experience Manager
3 weeks ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line in London.About the Role:This...
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Customer Experience Manager
2 weeks ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line in London.About the Role:This...
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Customer Experience Manager
2 weeks ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line in London.About the Role:This...
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London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Customer Experience and Communications ManagerWe are seeking a highly skilled Customer Experience and Communications Manager to join our team at The Learning Experience #351. As a key member of our Property Management services line, you will be responsible for managing the Customer Experience programme and delivering the communications and social...
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Communications and Customer Experience Manager
1 month ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications and Customer Experience ManagerWe are seeking a highly skilled Communications and Customer Experience Manager to join our team at BNP Paribas Real Estate. As a key member of our Property Management services line, you will be responsible for managing the Customer Experience programme and delivering the communications and social media...
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Communications and Customer Experience Manager
1 month ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications and Customer Experience ManagerWe are seeking a highly skilled Communications and Customer Experience Manager to join our team at BNP Paribas Real Estate. As a key member of our Property Management services line, you will be responsible for managing the Customer Experience programme and delivering the communications and social media...
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Customer Service Operations Coordinator
2 months ago
London, Greater London, United Kingdom Customer Labs Full timeJob DescriptionJob Title: Customer Service Resource CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team at Customer Labs. The successful candidate will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
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Customer Service Operations Coordinator
2 months ago
London, Greater London, United Kingdom Customer Labs Full timeJob DescriptionJob Title: Customer Service Resource CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team at Customer Labs. The successful candidate will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
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Customer Service Resource Coordinator
3 weeks ago
London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer support team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
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Customer Service Resource Coordinator
3 weeks ago
London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer support team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
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Customer Service Resource Coordinator
2 weeks ago
London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. This role is responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in to resource management and on target.Key...
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Customer Service Resource Coordinator
2 weeks ago
London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. This role is responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in to resource management and on target.Key...
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Customer Service Resource Coordinator
1 month ago
London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer support team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
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Customer Service Resource Coordinator
1 month ago
London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer support team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
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Customer Service Resource Coordinator
2 weeks ago
London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our support services team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
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Customer Service Resource Coordinator
2 weeks ago
London, Greater London, United Kingdom Customer Labs Full timeJob Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our support services team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
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Customer Service Resource Coordinator
2 weeks ago
London, Greater London, United Kingdom Customer Labs Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer service team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on target.Key Responsibilities:Manage the Field Service...