Engineering Supervisor

3 weeks ago


West Bromwich, Sandwell, United Kingdom Linde MH UK Ltd. Full time
Job Description

Job Title: Team Leader - Engineering Operations

Company: Linde MH UK Ltd.

Job Summary:

We are seeking an experienced Team Leader to join our Engineering Operations team. As a Team Leader, you will be responsible for ensuring the efficient running of the engineering team, facilitating a high-quality customer experience, and leading by example in terms of leadership, engagement, and motivation.

Key Responsibilities:

  1. Health and Safety: Take the lead in all aspects of Health and Safety, ensuring H&S initiatives and requirements are acted upon and communicated to the relevant forum or individuals, safety audits, site risk assessments, and associated training.
  2. Near Miss and Job Safety Observation Lead Indicator Reporting: Lead the investigation and reporting of near misses and job safety observations, identifying areas for improvement and implementing corrective actions.
  3. Engineer Performance Management: Manage engineer performance, including dialogues, engineer engagement, retention, coaching, and development, including training needs identification.
  4. First-Level Technical Escalation: Provide technical support and guidance to engineers, escalating complex issues to senior management as needed.
  5. Engineering Coverage: Manage engineering coverage, including absence management, authorization of holidays, and ensuring adequate staffing levels.
  6. Team Meetings: Lead team meetings, communicating business objectives and performance against goals and targets.
  7. Service Audits: Conduct service audits to ensure high-quality customer service and identify areas for improvement.
  8. WIP Management: Manage work-in-progress, ensuring job and service completion to promise, and maintaining accurate documentation.
  9. 5S Standards: Ensure 5S standards are maintained, conducting audits and implementing corrective actions as needed.

Requirements:

  1. Man Management Skills: Demonstrate good levels of man management skills, having demonstrated an ability to work in a team and a desire to promote quality customer service.
  2. Communication Skills: Display good standard of communication skills, showing confidence in developing the potential of staff.
  3. Customer-Facing Skills: Be comfortable in customer-facing situations, providing excellent customer service.
  4. Numeracy and Literacy: Possess good levels of numeracy and literacy.
  5. Team Management: Manage a team of 10-20 engineers, subject to location.
  6. Industry Knowledge: Have industry knowledge and experience, with a qualified maintenance engineer (NVQ level 3/equivalent) in a relevant discipline.
  7. IT Systems: Have good knowledge of company IT systems, with the ability to provide first-level support.
  8. Conflict Management: Demonstrate successful conflict management skills.
  9. Thorough Examination: Be qualified to conduct thorough examinations.

What We Offer:

Linde MH UK Ltd. offers a competitive salary and benefits package, as well as opportunities for professional development and growth.


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