Current jobs related to SPA Coordinator - Salisbury, Wiltshire - HCRG Care Group
-
SPA Operations Coordinator
6 days ago
Salisbury, Wiltshire, United Kingdom HCRG Care Group Full timeAbout the RoleThe SPA Administrator will provide an exceptional customer experience for patients and professionals contacting the Single Point of Access (SPA) by telephone, email, and post. This role requires high levels of administrative and communication skills, with the ability to work proactively as part of a team.Main ResponsibilitiesProvide initial...
-
SPA Operations Coordinator
2 months ago
Salisbury, Wiltshire, United Kingdom HCRG Care Group Full timeAbout the RoleThe SPA Administrator will provide exceptional customer service to patients and professionals contacting the Single Point of Access (SPA) by telephone, email, and post. This role requires high levels of administrative and communication skills, with the ability to work proactively as part of a team.Main ResponsibilitiesScreen and direct incoming...
-
SPA Operations Coordinator
2 months ago
Salisbury, Wiltshire, United Kingdom HCRG Care Group Full timeAbout the RoleThe SPA Administrator will provide exceptional customer service to patients and professionals contacting the Single Point of Access (SPA) by telephone, email, and post. This role requires high levels of administrative and communication skills, with the ability to work proactively as part of a team.Main ResponsibilitiesScreen and direct incoming...
SPA Coordinator
2 months ago
We are seeking a highly skilled and experienced SPA Administrator to join our team at HCRG Care Group. As a key member of our operations team, you will play a vital role in providing exceptional customer service and administrative support to our patients and professionals.
Key Responsibilities- Provide initial screening of all referrals into the Single Point of Access (SPA) from healthcare providers, patients, and other stakeholders.
- Direct and prioritize incoming referrals to the relevant healthcare professionals and ensure accurate and timely resolution of any issues.
- Work closely with clinical colleagues to ensure patients are efficiently directed to the correct services in line with agreed protocols.
- Action call backs to referrers to ensure high-quality referrals and accurate information.
- Accurately and confidentially record all referrals on various client information systems.
- Signpost patients to relevant healthcare services and provide information on HCRG Care Group and other healthcare providers.
- Collate, book, and send information and appointment letters to patients.
HCRG Care Group is a leading independent provider of community health and care services. We are committed to transforming health and care services to improve outcomes and experiences for our patients and communities. Our team is dedicated to delivering high-quality services and supporting the growth and development of our staff.
What We Offer- A competitive salary and benefits package.
- Opportunities for career development and continuing professional development.
- A supportive and collaborative work environment.
- Access to exclusive rewards and benefits, including a group pension scheme and hybrid working arrangements.
