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Project Research Team Lead
1 month ago
We are seeking a highly skilled and experienced Project Research Team Manager to join our team at Kate+Co. As a key member of our organization, you will be responsible for leading a team of researchers and ensuring the successful delivery of projects.
Key Responsibilities:- Team Leadership: Manage, mentor, and coach a team of home-based researchers to achieve targets and deadlines.
- Project Management: Arrange, design, and carry out interviewer training, lead the team to achieve targets, and manage quotas to ensure targets are met.
- Quality Assurance: Perform quality assurance reviews and provide feedback to team members, ensuring high-quality results.
- Analytics and Reporting: Provide regular analytics on progress and assist with interviews as needed.
- Resource Management: Monitor resource and staffing levels to ensure sufficient staffing levels.
- Leadership Experience: Proven track record in leading teams in a similar role or environment.
- Technical Skills: Experience with telephone survey interviewing skills, CATI software, and Excel for reporting and analysis.
- Organizational Skills: Highly organized and comfortable managing your own workload.
- Competitive Salary: £28-32k DOE.
- Company Pension Scheme: A comprehensive pension scheme for your future security.
- Development Opportunities: Opportunities for growth and development within the company.
- Flexible Working: A home-based role with 2 days required onsite per week at our Birmingham-based office.
