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Café Operations Manager

2 months ago


Reigate, Surrey, United Kingdom HR-CL Limited Full time

Job Summary: We are seeking a highly motivated and experienced Café Supervisor to join our team at HR-CL Limited. As a Café Supervisor, you will be responsible for leading a team of hospitality professionals to deliver exceptional customer service and ensure the smooth operation of our café.

Key Responsibilities:

  • Lead a team of hospitality professionals to deliver exceptional customer service and ensure the smooth operation of the café.
  • Manage café operations, including inventory management, staff scheduling, and customer relations.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with the management team to achieve business objectives and goals.
  • Ensure compliance with health and safety regulations and company policies.

Requirements:

  • Previous experience in a supervisory role in a hospitality environment.
  • Excellent leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Ability to work flexible hours, including weekends and holidays.

What We Offer:

  • A competitive hourly rate of £13-£14, plus bonuses.
  • A comprehensive benefits package, including annual holiday allowance and free parking.
  • Opportunities for professional development and career advancement.
  • A dynamic and supportive work environment.

About Us: HR-CL Limited is a leading provider of hospitality services, committed to delivering exceptional customer experiences. We are passionate about creating a positive and inclusive work environment that values our employees' contributions and well-being.