Customer Service Representative

7 days ago

Windsor, Windsor and Maidenhead, United Kingdom Structural Repairs Limited Full time
Job Title: Customer Service Representative

About the Role:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Structural Repairs Limited. As a key member of our customer service and operations team, you will be responsible for providing exceptional customer service, handling customer inquiries, and supporting our team to deliver high-quality service to our clients.

Key Responsibilities:

  • Provide excellent customer service through phone, email, and in-person interactions.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Update our CRM database and maintain accurate records of customer interactions.
  • Collaborate with colleagues to ensure seamless communication and support.
  • Contribute to team discussions and department meetings to drive continuous improvement.

Requirements:

  • Excellent communication and interpersonal skills.
  • At least one year's experience in customer service or a related field.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Strong administration and organizational skills.
  • Fluent in English language.

What We Offer:

  • A competitive salary of up to £26,000.
  • A dynamic and engaging work environment.
  • Opportunities for growth and development within the company.
  • A pension scheme and on-site parking.

Why Structural Repairs Limited?

We are a business that genuinely recognizes our staff and their achievements. We offer a competitive salary, a dynamic work environment, and opportunities for growth and development. If you are a customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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