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Customer Service Lead

1 month ago

Alloa, Clackmannanshire, United Kingdom DEE SET LOGISTICS LIMITED Full time
About the Role

We are seeking a highly motivated and experienced Retail Supervisor to join our team at Morrisons Alloa. As a Retail Supervisor, you will be responsible for leading a team of sales associates and ensuring that the store is running smoothly and efficiently.

Key Responsibilities
  • Lead and motivate a team of sales associates to achieve sales targets and provide excellent customer service
  • Ensure that the store is visually merchandised to the highest standard, including the Nutmeg clothing range and other products
  • Manage stock levels, including ordering and receiving stock, and maintaining accurate inventory records
  • Monitor and control store expenses, including labor costs, to ensure that the store is operating within budget
  • Develop and implement sales strategies to drive sales growth and improve customer engagement
  • Collaborate with other departments, such as marketing and operations, to ensure that the store is aligned with company goals and objectives
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment
  • Flexible working hours and a range of employee benefits
Requirements
  • Proven experience in a retail management role, preferably in a similar environment
  • Excellent leadership and communication skills
  • Ability to work independently and as part of a team
  • Strong analytical and problem-solving skills
  • Flexibility to work a variety of shifts, including evenings and weekends