Barista Team Leader

4 weeks ago


Bournemouth, Bournemouth, United Kingdom Costa Coffee Full time

Unlock Your Potential as a Barista Maestro

Costa Coffee is seeking a talented and passionate individual to join our team as a Barista Maestro. As a key member of our retail operations team, you will be responsible for leading by example, driving sales, and delivering exceptional customer experiences.

About the Role

As a Barista Maestro, you will have the opportunity to develop your leadership skills, work closely with our team, and contribute to the success of our stores. You will be responsible for:

  • Leading shifts and supporting colleagues to deliver outstanding customer experiences
  • Maximizing sales and revenue through effective people management and inventory control
  • Training and accrediting new Baristas to ensure high standards are maintained
  • Staying up-to-date with new recipes and ranges, and sharing knowledge with the team
  • Driving high standards in quality, service, and customer satisfaction

About You

We are looking for a motivated and enthusiastic individual who is passionate about coffee and people. To succeed in this role, you will need:

  • Reliability and flexibility to work a variety of shifts, including weekends and holidays
  • Previous leadership experience in a fast-paced environment
  • A desire to take on shared responsibility and contribute to the success of the team
  • A love of learning and a willingness to take on new challenges
  • A flexible approach and can-do attitude

What We Offer

We are proud to offer a range of benefits and perks to our team members, including:

  • Free handmade drinks and 50% discount on food and bottled drinks while on shift
  • Costa Coffee Retirement Plan, with matching contributions
  • Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
  • Costa Discount App – 50% off food & drinks in Costa-owned stores when you're not working
  • Share Incentive Plan – giving you the chance to become a shareholder in Coca-Cola
  • Salary Sacrifice Pension Scheme up to 10% matched contributions
  • Huge savings on gym memberships & fitness accessories
  • Dedicated Feel Good discounts platform and app, where you can get instant cashback and make savings at an array of retailers

About Us

At Costa Coffee, we believe in Passion, Warmth, Trust, and Courage. We are a genuine, passionate, and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities, and people.

We encourage the sharing of diverse thoughts and ideas, approach our work fearlessly, and support one another to take a few risks. We learn and grow constantly, champion individuality, and provide a culture where everyone feels included.


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