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Apprentice Hospitality Team Member
2 months ago
About the Role
We are seeking a motivated and enthusiastic individual to join our team as an Apprentice Hospitality Team Member. As a key member of our team, you will play a vital role in providing exceptional customer service and supporting our residents in a dynamic and supportive environment.
Key Responsibilities
- Provide warm and welcoming service to our residents and visitors, ensuring a positive experience from the moment they arrive.
- Assist with customer support during mealtimes, ensuring a high standard of service and attention to detail.
- Collaborate with colleagues to maintain the cleanliness and orderliness of our facilities, ensuring a spotless environment for our residents.
- Work closely with other team members to support a range of hospitality tasks, ensuring smooth operations and an excellent experience for all.
What We're Looking For
- A friendly and approachable personality, with a warm and welcoming demeanor.
- A collaborative spirit and willingness to assist colleagues in various duties.
- A passion for providing outstanding customer service, with an eye for detail and a proactive approach.
- A desire to grow and develop new skills in a fast-paced hospitality environment.
- A strong work ethic and a professional attitude, ready to contribute positively to our team.
What We Offer
- Comprehensive training to develop your skills and knowledge in hospitality.
- A supportive environment, working alongside a dedicated team in a friendly and inclusive atmosphere.
- Opportunities to advance within the organisation as you gain experience and confidence.
About Us
Anchor Hanover is England's largest not-for-profit provider of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We're not-for-profit, which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
A Rewarding Environment
- Gym, fitness and wellbeing discounts.
- Mental health support.
- Flexible working options.
- Access to online GP appointments.
Finance
- Pension plan – contribute between 4% and 8% and we'll match it or better.
- Quick and easy pension transfer service.
- Savings and financial advice, loans, free life assurance.
- Discounts on shopping, holidays, phones, technology and more.
Career
- Ongoing personal and professional development programme.
- Leadership Pathways online learning resources.
- Career progression and promotion opportunities.
