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Customer Service Representative
2 months ago
Join our team at AWD online as a Customer Service Advisor
About the Role:
We are seeking a highly organized and dedicated individual with excellent communication and administration skills to join our team as a Customer Service Advisor. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product training and support to customers
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- Maintain accurate records and reports of customer interactions
Requirements:
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- High school diploma or equivalent required; degree in a related field preferred
What We Offer:
- Competitive salary range of £24,000 - £25,000 per annum
- Benefits package including health insurance, retirement plan, and paid time off
- Opportunities for professional growth and development
Location:
This is a 100% office-based role, and you will be working in a dynamic and supportive team environment.