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Relief Assistant Shop Manager

2 months ago

Marston Green, Solihull, United Kingdom Birmingham Hopsice Full time

Birmingham Hospice is seeking a highly motivated and organized individual to join its Retail Team as a Relief Assistant Shop Manager. This role provides an excellent opportunity to make a difference by assisting in the daily operations of our Brand New Marston Green Shop.

Key Responsibilities:

  • Assist the Shop Manager in running the shop and covering their days off and holidays.
  • Achieve income targets by maximizing sales and donations.
  • Provide exceptional customer service to donors and customers.
  • Lead by example and support volunteers in accepting, sorting, pricing, steaming, and displaying goods for sale to maximize income within agreed guidelines.
  • Effectively lead the shop volunteers, respectfully supporting their usual tasks and commitments to meet the shops KPI requirements.
  • Develop a positive team spirit and actively promote the work of the Hospice.
  • Utilize business acumen to drive sales and revenue growth.

Requirements:

  • No retail experience is required, as training will be provided.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Highly motivated and organized individual with a drive to succeed.