Store Manager

2 days ago

Kingston upon Thames, Greater London, United Kingdom Chisholm Hunter Full time
Job Title: Manager Designate

Location: Kingston

The Role:

The Manager Designate will be a key player in driving business growth, maximising sales turnover, and profitability by achieving targets, minimising costs, and delivering exceptional customer experiences. This role requires a strong leader who can set standards within the store, lead by example, and hold colleagues accountable for performance and behaviours.

The Manager Designate will consistently deliver to company expectations on sales and service, operations, and product through the implementation of best practices and the development of the store team. This includes:

  • Meeting and exceeding store targets by reviewing and analysing performance, completing SMART action plans to address underperforming areas.
  • Managing the sales floor as the daily priority, ensuring sales opportunities are grasped and maximised, and clients are approached in a non-business way by the most appropriate team member.
  • Exceptional stock management, ensuring best practice stock controls are maintained and stock loss is at or below the company average.
  • Securing merchandise by complying with security systems and measures, ensuring all colleagues are fully trained on security procedures.
  • Maintaining the highest standards for store and colleague presentation, upholding the luxury brand image, and working with facilities to maintain store fabric and highlight any repair or renewal of assets.
  • Effectively managing the rota system, ensuring staffing levels are maintained to offer the best service while staying within budgeted parameters.
  • Maximising sales performance by utilising commercial reports, planning and arranging in-store events to drive sales, and identifying new business development areas to increase sales.
  • Creating an exciting culture of delighting customers, managing external feedback sites, and promoting the 'A Cut Above' philosophy.
  • Developing store succession plans through effective recruitment, regular 121s, coaching logs, and development of the team to achieve their goals.

Benefits:

  • Competitive Salary with annual leave increasing by 1 day per year with every 1 year's service
  • Your Birthday off
  • Unrivalled career opportunities
  • Full Academy Training & further sponsorship
  • Industry leading bonus package
  • Private Healthcare
  • Life Assurance of three times your salary
  • Generous staff discount for you and your friends and family across Chisholm Hunter

We have the highest of standards and expect this of our colleagues as a prerequisite. We seek like-minded, competitive, driven, commercial, and people-focused leaders to share our journey. In return, you will get fantastic guidance and support from our central team across Finance, HR, Marketing, IT, and our Workshop as well as some of the best experience in the industry in our Retail Support Team.

If you're proud of your past achievements and are keen to be 'A Cut Above' in supporting the business to maximise sales and delight our clients, then please apply now.

Job Types: Full-time, Permanent

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