Counter Manager

1 month ago


Eastbourne, East Sussex, United Kingdom Clinique Full time
Clinique - Counter Manager - Boots - 30 Hours

Job Summary: We are seeking a highly motivated and customer-focused Counter Manager to join our team at Clinique. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a visually appealing store environment.

About the Role: As a Counter Manager, you will be passionate about beauty and committed to providing personalized service to our customers. You will be responsible for:

  • Building strong relationships with customers to understand their skin and makeup goals
  • Confidently recommending custom-fit routines and products to meet customer needs
  • Providing inspirational and authentic customer service to drive sales and customer loyalty
  • Maintaining high standards of visual merchandising to create a visually appealing store environment
  • Working collaboratively with the team to achieve sales targets and business objectives

What We Offer: As a Counter Manager at Clinique, you will have the opportunity to develop your skills and knowledge in the beauty industry, with access to extensive training and development programs. You will also be part of a dynamic and supportive team, with a focus on work-life balance and employee well-being.

Requirements: To be successful in this role, you will need:

  • Previous retail industry or customer service experience
  • A passion for beauty and a desire to understand customer skin and makeup goals
  • Excellent communication and interpersonal skills
  • Ability to work flexibly across days and hours
  • Proof of right to live and work in the country

Benefits: As a Counter Manager at Clinique, you will enjoy a range of benefits, including:

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual leave and family leave
  • Product discount and staff product concession monthly credit spend allowance
  • Mental health wellbeing initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work life connections – Employee Assistance Programme
  • Extensive training and development offering

Equal Opportunities Employer: Clinique is an equal opportunities employer and welcomes applications from all qualified candidates, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


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