Exams Coordinator
2 months ago
Job Summary
The Exams Coordinator will be responsible for coordinating, administering, and maintaining examinations and quality assurance practices for the education and training department at HMP Dovegate. This role requires strong interpersonal, oral, and written communication skills, as well as the ability to work under pressure and meet deadlines.
Key Responsibilities
- Coordinate and administer examinations, ensuring compliance with internal and external audit requirements.
- Maintain accurate records of assessment and verification decisions, as well as exam results and attendance data.
- Verify assessment decisions and manage the quality of delivery to ensure criteria and guided learning hours are met.
- Coordinate the timely ordering of examination papers, registration, data recording, and certification claims for learners.
- Ensure exam boxes are well maintained and appropriate for use.
- Work as part of the education team in an efficient and professional manner, demonstrating a positive attitude to change and flexibility in the workplace.
- Ensure a high level of security and confidentiality is maintained in relation to staff and prisoners, and that all information, both written and oral, is treated confidentially.
- Maintain accurate records of all actions taken.
- Ensure compliance with the Health and Safety at Work Act, with particular attention to the safe systems of work applicable to the area.
- Understand and adhere to all relevant policies and procedures, providing help and support in all areas of the function as required by the line manager.
- Assist in other areas of the prison when instructed and directed by senior management.
Requirements
- Proven experience of working in an environment that demands strong interpersonal, oral, and written communication skills.
- Demonstrated flexibility and the ability to work to deadlines and under pressure.
- Ability to provide own solutions to problems.
- Ability to work as a team member, forming excellent relationships.
- Experience of a custodial environment would be an advantage.
- Computer literate across office-based applications.
- Experience of data analysis.
- Ability to respond to identified needs by undertaking self-directed learning, research, and training as required.
- Ability to establish internal/external links as required.
What We Offer
- Pension up to 6%
- Employee Assistance Programme
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- Serco Benefits package - discounts include cinema, Merlin entertainment, and online shopping discounts, cycle to work scheme, and discounts on mobile phone plans and leisure centre memberships
- A safe and supportive culture
- A company passionate about diversity and inclusion
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